FAQ
Frequently Ask Questions.
Common Questions
What is Always Working?
Always Working is a **hiring and economy education platform** that offers Job Placement Assistance, hiring newsletters, and **career-boosting courses**. We help you get hired faster and make more money. Unlike traditional platforms, we work for you, not the companies, ensuring you get the opportunities and tools to advance your career.
- Always Working Happy Hour Newsletter**: This is always free! You’ll receive hand-picked, high-paying remote jobs sent directly to your inbox every week.
- Coursera Courses**: We partner with Coursera to provide credible certifications. While Coursera has a monthly fee, they offer a **free 30-day trial**, and many courses can be completed within this period.
- SideApply.AI: Our AI-driven job hunter that applies for jobs on your behalf and connects you directly with hiring managers and recruiters for immediate openings. We offer a **7-day free trial**, after which it’s $59.99 per month.
Easy peasy! Just drop your email [here] and you’ll start receiving weekly emails with urgent job opportunities and job market tips to help you find your next big role.
How to use our ai Job Hunter services
SideApply.ai Does all the the work for you
Payment Questions
All about payment
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Here’s how it works:
Every 2 hours, we collect job listings for your selected titles and locations—this process is called Looping. A Gig Search starts when we search platforms and ends when we’ve applied to all relevant positions. If **automated applications** are enabled, SideApply will handle everything for you, including emailing companies and submitting applications.
For manual applications, the Gig Loop will gather matching jobs, but you’ll apply manually, giving you more control over the process.
SideApply uses your resume and machine learning to match jobs to your profile, ensuring relevance. You’ll be notified by email about any actions taken.
Behind the scenes, each Gig Loop uses machine learning and your resume to find opportunities aligned with your profile and experience, ensuring the jobs are relevant and attractive to hiring managers.
You'll receive email notifications for any actions SideApply performs on your behalf.
There’s no limit to the number of emails you can create, and your Job Hunter Agent can send unlimited emails and applications without any expiration.
We offer one **Unlimited Plan** that covers both email outreach and form submissions.
Now, here’s where people often get confused about "Unlimited applications." **SideApply** collects job postings daily from multiple platforms, but our main focus is to find positions that match your profile before taking any action.
For example, if we gather 2,000 job listings for your chosen title (e.g., "Software Engineer"), but only 150 of those match your profile, we’ll only apply to those 150. In a perfect world with unlimited jobs and resumes, SideApply could send millions of emails. But in reality, the number of available jobs is limited, as is the number of roles that fit your profile based on our machine learning models.
Yes! At Always Working, we also provide **resume reviews** and **interview preparation services**.
Contact us to schedule a call, where we’ll review your resume and help optimize your keywords for even better results with our platform. Jobs@alwaysworking.co
Refund Policy for Side Apply
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1.2 Paid Plans:**
We offer a single paid plan that includes additional features and benefits for our users. Our premium plan requires a monthly subscription fee. If you are not satisfied with the paid plan, you may be eligible for a refund, subject to the conditions outlined in this policy.
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2. Eligibility for Refund**
2.1 Grounds for Refund:**
You may be eligible for a refund under the following circumstances:
- **Faulty or Defective Service:** If Side Apply does not function as described or encounters technical issues that significantly hinder your ability to use it.
- **Unauthorized or Fraudulent Transactions:** If unauthorized charges are made to your account or fraudulent activity is detected.
2.2 Conditions for Refund:**
If eligible for a refund, you must follow these guidelines:
- **Provide Required Information:** You must provide necessary details, including the date of the first billing, the email associated with your Side Apply account, the receipts for the first and latest billing, and any proof of account cancellation (if applicable). You may also need to provide supporting evidence such as screenshots, error messages, or any other relevant information to support your refund claim. Failure to provide this information may result in the denial of your request.
- **Refund Request Time Frame:** Refund requests must be made within 15 days of the payment. Only one refund will be granted, applicable to the latest charge.
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3. Refund Process**
3.1 Submitting a Refund Request:**
To initiate a refund, contact our support team at **jobs@alwaysworking.co**, clearly stating the reason for your refund and providing the required information as outlined in Section 2.2(a).
3.2 Refund Decision:**
Our team will review your request and determine eligibility based on the provided information. Refund requests may be denied if they do not meet the criteria stated in Section 2 or if sufficient evidence is not provided. If your refund is approved, it will be processed in a reasonable timeframe. The time it takes for the refund to reflect in your account may vary depending on your payment provider or financial institution.
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*4. Refund Methods**
**4.1 Payment Reversal:**
If your refund is approved, the amount will be refunded to the original payment method used for your subscription.
**4.2 Non-refundable Charges:**
Certain charges, such as taxes or transaction fees imposed by financial institutions or payment processors, may not be eligible for a refund.
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5. Exclusions**
Refunds will not be provided in the following cases:
- **Change of Mind:** Refunds requested solely because of a change of mind about using Side Apply will not be granted.
- **Third-Party Products/Services:** Refunds for products or services provided by third-party vendors are subject to their respective refund policies.
- **Non-active Loops:** Refunds are not available for users who have not created any Loops or have not had any activity within the platform.
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6. Policy Modifications**
6.1 Policy Updates:**
We reserve the right to modify this refund policy at any time. Changes will take effect 30 days after posting the updated policy on our website. Customers are responsible for reviewing the policy periodically.
For further information or to initiate a refund request, please contact our customer support team at **jobs@alwaysworking.co**.
